Stadium Security Solution to Prevent Violence
Stadium security isn’t just about reacting to incidents but about preventing them. We provide a solution designed to help you stay ahead of the risks.
Stadium Security Is Only as Strong as the Enforcement of Ban Lists
If you’re responsible for stadium security, you already know that banning someone doesn’t mean they’re truly out. Whether it’s fake personal details at the point of purchase or a ticket passed to someone else, gaps in your system leave room for risk, and risk comes with consequences.
That’s where collecting correct personal data makes the difference. By verifying identity and tying tickets to real people, you gain clarity on who’s getting a ticket, confidence in your ban list enforcement, and peace of mind knowing your stadium is protected before the gates even open.
Struggling to keep troublemakers out of your stadium?
Like every security manager, you carry the heavy responsibility of ensuring banned individuals don’t gain access to your stadium. A stadium security breach can result in severe legal liability for you and serious consequences for your club.
Non-compliance with legislation
You can’t be 100% sure who is in the stadium even though you must.
Direct fines for fan-related behavior
Fights, racist chants, pitch invasions, fireworks, or thrown objects on the field cost your club up to €500,000 per season.
Stadium closures
Losing up to 5.8% of your matchday revenue because you can’t sell tickets and fans don’t spend for food and merchandise.
Fan segment limits
Families and older people are afraid to attend games or bring their children, causing aging of your core fanbase.
Reputational damage
Clubs that tolerate fan misbehaviour and hooligans create bad brand image, harming commercial value.
SOLUTION
Definitive Solution to Stadium Security
1
Get correct data to avoid banned individuals from buying a ticket
Let fans take a capture of their identity document and extract necessary personal data. Ask them to take a selfie to ensure they are showing their own identity card. Use the extracted data for check against a ban list and block banned individuals from creating an account or buying a ticket.
- Every ticket is only purchased by a true fan.
- Original document image is deleted for privacy protection.
- Works with passports, national IDs, or driving licences.
2
Prevent banned individuals from using tickets purchased by eligible fans
Blocking purchases during primary sales doesn’t work if banned individuals can still get tickets through the secondary market. QR code, barcode, or NFC tickets are easy to pass on. Link every ticket to a verified identity so transfers and resales stay within your control. This takes the pressure off your stewards and stops banned individuals before they even arrive at the stadium.
- Ticket recipients must also verify their identity.
- Block transfers to banned individuals by ban list checks.
- Ensure stadium security where entry requires a Face Ticket.
Certified Face Ticket Technology
We are a spinoff from Innovatrics, one of the world’s leading biometric vendors.
Keeping trouble out so fans can enjoy the game without worry.
FAQs on enhancing stadium security and blocking banned individuals
We bring you answers to common concerns, ensuring a smooth and effective security upgrade for your venue.
- Does this solution replace my current ticketing system?
- Will buyers have to leave the ticket sales website for face registration?
- Can I onboard visitors with foreign identity documents?
- What if visitors, like children, don’t have an identity document?
- What if an individual tries to onboard with an expired identity document?
- What if an individual tries to onboard with a fake identity document?
- Can I prevent fans of a certain nationality from buying tickets if away fans are forbidden for high-risk sports matches?
- How can I balance fan experience and venue security during stadium entry?
Does this solution replace my current ticketing system?
No, TruCrowd integrates with your existing ticketing provider to enhance their current features by tying the ticket to identity.
Will buyers have to leave the ticket sales website for face registration?
No, we offer a simple web-based application as an iFrame that can be embedded directly into any ticket sales platform. This way, fans complete the entire process in one place without any interruptions.
Can I onboard visitors with foreign identity documents?
TruCrowd system is equipped to handle up to 1000 types of identification documents. Our solution supports Latin, Cyrillic, Arabic, Thai, traditional Chinese, and Bengali scripts. The full list of supported documents can be found here.
What if visitors, like children, don’t have an identity document?
TruCrowd offers two modules: one that requires only a face capture and another that includes a full KYC process, which compares the face capture to an identity document.
What if an individual tries to onboard with an expired identity document?
TruCrowd technology will detect the expired document and deny further progress in the process, requiring the individual to present a valid document.
What if an individual tries to onboard with a fake identity document?
TruCrowd can detect fraudulent attempts by analyzing various elements of the document, including the MRZ zone, NFC chip, fonts, and field placement. The system can also identify if the original face image has been obscured by an alternative.
Can I prevent fans of a certain nationality from buying tickets if away fans are forbidden for high-risk sports matches?
Yes, TruCrowd can detect the document issuance country of registered individuals, allowing the ticketing platform to restrict ticket sales to those fans. This approach is more effective than blocking IP addresses or foreign payment cards, resulting in strong stadium security.
How can I balance fan experience and venue security during stadium entry?
The goal is to create an access flow where fans don’t have to stop. Instead of pausing for ticket checks and then again for security, both happen at once. Fans just walk in. Scanning Face Ticket confirms that the person entering is the rightful ticket holder and that their identity was checked against a ban list at the time of purchase. At the same time, AI security scanners detect any forbidden items. This means faster entry and better safety without the hassle.
