Process
The Fan Journey with Face Tickets Step-by-Step
1
Fan purchases tickets as always
TruCrowd face ticket solution integrates seamlessly with any existing ticketing system using a simple API. Imagine it’s just like a payment gateway during checkout – no disruption to your current process as fans skip tedious identity forms!
- Integrates with existing ticketing systems
- Well-documented REST API
2
Face registration & KYC
Before checkout, fans simply take a photo of their ID and a selfie. Our advanced technology, trusted by banks and governments, ensures smooth onboarding and detects fraud attempts.
- ID document scan (including authenticity check)
- Facial recognition (including capture quality check)
- Liveness detection (protects against fraud)
- Biometric duplicate check (prevents multiple purchases)
3
Identity engine
Once a ticket is linked to a fan’s face, their identity becomes readily available for identification at the stadium gate. Additionally, our engine facilitates secure face identification and duplicate check for existing ticket management systems, supporting different scenarios:
- Multiple ticket purchase
- Ticket transfer
- Ticket resale
- Tickets for minors
4
Ticketless biometric access control
At the entrance, our system quickly recognizes faces and matches them with the Identity Engine database. This lightning-fast identification, even with millions of faces, significantly speeds up entry and enhances fan comfort. Customizable settings allow you to precisely define the areas where facial recognition occurs.
- Powerful and quick face matching algorithms
- Customizable feedback screen notifications
- GDPR compliant
5
On top of existing access infrastructure
We integrate with your access control software through REST APIs, enhancing your gates with top-notch biometrics. Whether your gates have cameras or not, we help select and set up suitable cameras for your venue’s needs.
- Integration with existing access control systems using APIs
- Camera expertise and set-up support
- Support for biometric access control monitoring solutions
Integration and Support for Face Ticket & Biometric Access Control
Our solution boasts a modern software architecture and design, making integration a breeze. Well-documented REST APIs provide clear instructions for connection, while our exceptional technical support team is on hand to guide you every step of the way.
Additionally, we offer assistance with compatible camera setup, ensuring a seamless integration process from start to finish.
Compatibility
TruCrowd integrates with any ticketing service or access control system. Our extensive experience with over 600 projects translates to unparalleled expertise in integrating with various third-party software and hardware.
- Works with any online ticketing solution
- Compatible with any electronic access control solution
- Compatibility with industry-standard protocols Wiegand or RS232/485
Components
Face Registration & KYC
Run as a secure cloud service, it supports various ID documents and offers UI customizations for each ticket vendor. It verifies fan identity and captures high-quality facial data for future identification.
Cloud Matcher Service
This cloud-based component handles face matching and duplicate checks, supporting different ticket purchase and access scenarios.
Feedback Display at the Gate
A native Android application with a fully customizable user interface.
Benefits
Why should I adopt biometric access control and face ticket?
Face biometrics is revolutionizing the event industry. Governments increasingly require institutions to verify visitors, ensuring only authorized access. We believe biometric access control is the future. Implementing it now allows you to deliver an exceptional gameday experience to your fans.
